Privacy Policy
Last updated: November 2025
Who We Are
kp333 operates the online gaming platform at kp333.ws. When you create an account, place a bet, or use any feature on our site, you trust us with personal information. This Privacy Policy explains exactly what we collect, why we collect it, and how we protect it.
If you have questions about anything in this document, reach us at [email protected] or via 24/7 Live Chat on the site.
Information We Collect
kp333 collects two categories of information: what you give us directly, and what is generated automatically when you use our platform.
Information you provide
- Account registration: full name, date of birth, email address, phone number, and preferred currency (BDT).
- Identity verification (KYC): a copy of your National ID Card (NID), Passport, or Driving Licence. This is required before your first withdrawal.
- Payment details: your bKash, Nagad, Rocket, Upay, or Bank Transfer account number used for deposits and withdrawals.
- Support conversations: messages, screenshots, or files you send to our support team.
Information collected automatically
- Device and browser data: IP address, device type, operating system, and browser version.
- Usage data: pages visited, games played, bet amounts, session duration, and click patterns.
- Cookies and similar trackers: small files stored in your browser to maintain your session and remember preferences. See the Cookies section below for full details.
How We Use Your Information
We use your data only for purposes that are directly related to running a safe and fair gaming service. The table below maps each data type to its specific use.
| Data Type | Why We Use It | Legal Basis |
|---|---|---|
| Name, email, phone | Account creation, login verification, customer support | Contract performance |
| Date of birth | Age verification (18+ requirement) | Legal obligation |
| KYC documents | Identity verification before first withdrawal | Legal obligation |
| Payment account numbers | Processing deposits via bKash / Nagad / Rocket / Upay / Bank Transfer | Contract performance |
| Betting and game history | Responsible gaming monitoring, bonus eligibility, dispute resolution | Legitimate interest |
| IP address and device data | Fraud detection, security alerts, geo-restriction compliance | Legitimate interest |
| Usage patterns | Site improvement, personalising game recommendations | Legitimate interest |
We do not sell your personal data to third parties for their own marketing purposes.
When We Share Your Data
kp333 shares data only where it is strictly necessary. The parties we work with are listed below.
- Payment processors: bKash, Nagad, Rocket, Upay, and banking partners receive only the transaction data needed to complete a deposit or withdrawal.
- Game providers: Spribe, PG Soft, JDB, Habanero, and Evolution receive your player ID and session token to run games securely. They do not receive your full personal profile.
- Security and fraud tools: third-party services that detect suspicious login attempts or unusual betting patterns.
- Regulators and law enforcement: when required by applicable law or a valid court order.
All third parties we engage are contractually required to handle your data securely and only for the purpose for which it was shared.
How Long We Keep Your Data
We keep your account data for as long as your account is active. If you close your kp333 account, we retain records for a minimum period required under applicable financial and gaming regulations.
- Transaction records: retained for five years from the date of the transaction.
- KYC documents: retained for five years after account closure.
- Support conversations: retained for two years from the date of the conversation.
- Cookie data: session cookies expire when you close your browser; persistent cookies are cleared within 12 months.
After the applicable retention period ends, your data is permanently deleted or anonymised.
Keeping Your Data Secure
kp333 uses SSL encryption on all pages. Passwords are stored using one-way hashing. Payment account numbers are tokenised so that our staff cannot see your full bKash or Nagad number after it has been saved.
Our systems run regular security audits. Access to personal data inside our company is restricted to staff who need it to perform their job. If a data breach occurs that is likely to harm your rights, we will notify affected users within 72 hours of becoming aware.
Cookies and Tracking
We use the following types of cookies on kp333.ws.
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Strictly necessary | Maintain your login session, remember your language preference | No – required for the site to work |
| Analytics | Understand which pages are popular and how users navigate | Yes – via browser settings |
| Fraud detection | Identify unusual patterns linked to a device or IP | No – required for security |
| Marketing / affiliate | Track which referral source brought you to kp333 | Yes – via browser settings |
To manage cookies, go to your browser's privacy settings and clear or block cookies for kp333.ws. Note that disabling strictly necessary cookies will prevent you from logging in.
Your Rights Over Your Data
You have the following rights in relation to the personal data kp333 holds about you.
- Access: request a copy of all personal data we hold on your account.
- Correction: ask us to fix inaccurate or incomplete information (for example, a mis-spelled name).
- Deletion: request erasure of your data, subject to our legal retention obligations noted above.
- Restriction: ask us to stop processing your data while a dispute is being resolved.
- Portability: request your data in a structured, machine-readable format.
- Objection: object to processing based on legitimate interest, including profiling for marketing.
To exercise any of these rights, email [email protected] with the subject line "Data Request." We will respond within 30 days. Identity verification may be required before we fulfil the request.
Players Under 18
kp333 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. Age verification is carried out at registration and again during KYC review before a first withdrawal.
If you believe a minor has created an account on kp333, please contact us immediately at [email protected]. We will suspend the account and delete the associated data within 48 hours of a confirmed report.
Changes to This Policy
We may update this Privacy Policy when our practices change or when regulations require it. When we make a material change, we will display a notice on the kp333 homepage for at least 14 days before the new policy takes effect.
The "Last updated" date at the top of this page always reflects the most recent version. Continuing to use kp333.ws after the effective date of a change means you accept the updated policy.
Get in Touch
For any privacy-related question or concern, reach the kp333 team through any of these channels.
- Email: [email protected]
- Live Chat: available 24/7 on kp333.ws
We aim to acknowledge all privacy enquiries within one business day and resolve them within 30 days.